Contact Us

We're here to help! Whether you have a question about your order shipping, or anything else, the Uniniche team is ready to assist you.

You can reach us via email at customerservice@uniniche.com , or by filling out the contact form below. We aim to respond within 24 hours.

Top FAQ's

1. I placed an order but didn’t receive a confirmation email. What should I do?

Please check your spam/junk folder first. If you still can’t find it, contact us at customerservice@uniniche.com with your full name and the approximate time of purchase.

2. How can I track my order?

After placing your order, you’ll receive a confirmation email with a tracking link. You can also log in to your account and check the “Orders” section for real-time tracking updates.

3. Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping fees and delivery times vary by location and are calculated at checkout.

4. What should I do if I received a wrong or damaged item?

We're sorry for the inconvenience! Please contact us immediately with your order number, clear photos and packaging of the item. Once we review your request, we’ll offer a replacement, refund, or exchange—whichever works best for you.

5. Can I update or cancel my order after it’s placed?

Once an order is placed, we begin processing it right away. However, if you reach out within 1 hour, we’ll do our best to make changes or cancel it.

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